Woo Product Block Issues

Posted in: Newspaper
Post count: 162

Hi,

I am trying to display upsells and cross-sells in the single product page i.e. : https://carro.gr/product/mercedes/slk-r170/slk-r170-96-04/provoleas-omichlis-diafanos-e-1708200256-2/

I realised that there is no option to display cross-sells.

Moving my cross-sells as upsells as there is an option for upsells, I realised that the display upsells is not working.

Thank you.

  • This topic was modified 4 years by dimitrisv.
Post count: 21065

Hello!

Make sure you do not have set any offset products in the general tab of this element.

Thank you!

Post count: 162

Thank you! It worked.

However here is one new issue I noticed after this.

https://carro.gr/product/nissan/sunny-n13/sunny-n13-86-89/%cf%86%cf%81%cf%85%ce%b4%ce%b9-%cf%80%ce%b9%cf%83%cf%89-2%cf%80-6/

In the image of the product that I have the upsell, I see this weird checkbox and description in the bottom left corner.

If you go to the other product (that is not linked as upsell) the image looks fine.

  • This reply was modified 4 years by dimitrisv.
Post count: 162

Also is there a way to hide the whole block when there are no upsells?

Post count: 21065

Hello!

When you have no upsells, then will appear with no posts automatically.
You can hide that with this CSS code:

.elastislide-wrapper {display: none;}

Thank you!

Post count: 162

If I do this it will be hidden even it has upsells. Unless you create a different (this?) class when there are no results.

Post count: 21065

Hello!

I’m sorry, but I do not understand what you mean. Could you please try to explain it once again?

Thank you!

Post count: 162

I think that if I hide it with this code, the block will be hidden even when upsells exist. Unless you provide a different class (this class .elastislide-wrapper ) when there are no upsells, from the class you provide when there are upsells.
Does this make better sense?

Post count: 21065

Hello!

Please check your first link: https://carro.gr/wp-content/uploads/gbg/Parts/0144/014408672-100×100.jpg which is not working, that’s why the image slider is not working. I discovered that you do not have the thumb 100 X 100 available in your media, because this link is working like that only: https://carro.gr/wp-content/uploads/gbg/Parts/0144/014408672.jpg

Please recheck and make the thumb 100 X 100 available, then the slider is should work well.

Let me know the results!

Thank you!

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