Hello,
I just activated full demo Dreamland Nest on my website https://quercusresidences.com
I have setup Youtube API as described in manual.
But, when I access home page from mobile phone, I don’t see video – I just see image with title “Luxury Resort Video”.
When I try to edit page via TAGDIV composer, and I got to mobile preview, I can see video loading, yet it is not showing on mobile phone.
How to make it show on mobile phone?
Hello,
The situation is that when you set the background video on row on mobile version and you are using a mobile device, the website will load very slow and in some situations, it will not load completely, therefore, our developers decided that this feature will affect negatively the mobile version and so was not implemented.
Thank you for your understanding!
I am dissapointed. This video implementation is the main reason I decided to buy this theme.
Can you give me instructions how to implement video on mobile version? Or your develepers can do it for me?
Hello!
You can contact our custom work team here and they will try to help you: https://tagdiv.com/premium-customization-services/
Thank you for understanding!
I don’t wont to pay additionaly for this. Will your developers do it free of charge?
Tell me how to change the photo “Luxury Resort Video”.
Thanks.
Hello!
I don’t think so. I can see that you’ve changed the video, so it will appear a thumb from your video, not the demo’s video.
Thank you!
