Hi all
Not off to a great start – installed Newspaper on to my site and purchased the extended support. Unfortunately the TagDiv composer element simply won’t run from the box, and I’m a little disappointed to see that the documentation on site just points to me needing to ‘clean the code’. Doesn’t really tell me a lot.
The error message I get is ‘Error at zones: 6(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)’ regardless of what I try and edit through Composer.
Can someone point me in the right direction please?
Hi,
Is this problem only for some pages/templates or all of them?
Also, for error please check this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/
Thank you!
Hi Anamaria,
Sadly, it’s all pages.
I should say, I’ve tried switching off all existing plug one etc, and my site meets all the technical requirements for Newspaper.
Checking out that page now, thank you.
K
Hello,
We could take a look at the problem, and send us wp-admin and cPanel/FTP login at contact@tagdiv.com so we can investigate. If there are more details about the problem, mention them in the email, and also include a link to this topic.
Thank you!
Hi Anamaria
email sent 🙂
K
