hi,
I recently brought a newspaper theme license. Before it, I was using a GPL theme… Now when I have replaced that theme with the original one that I have brought, It’s still set with the previous fake gpl licence key….. Now I am trying to reset my registration key in system status page but it’s not working…I HAVE TRIED several times but still it’s not working…. What should I do?
Kindly if you know how to fix this, then kindly please reply me asap because it’s urgent.
I have also recorded a screen recorder to better explain my problem :
https://drive.google.com/file/d/1acEbls5gWEaanpCsPHhCfs54P6GVbxJV/view?usp=sharing
Hello,
Please let me know if you have a child theme, if yes, please use the main theme.
Also, please deactivate the extra plugin, you can keep only tagDiv composer and tagDiv Cloud Library plugins activated, and try again to reset the key.
Also, please check the console if you get an error when you hit the reset button.
Thank you!
Thank you, Thank you, Thank you soo much. My problem is solved. I just deactivated my all plugins and then reinstalled my theme. Now it works perfectly…
Hi,
I’m glad!
If you have other questions related to our theme, please let us know!
Have a nice day!
