i have set up mobile templates and they worked fine till a theme update. No i can see and edit them but the browser seems to not understand that there is a mobile template or there is inactive somehow.
kidiesnews.gr
https://prnt.sc/KcWwqiS5JyW0
https://prnt.sc/pXL6L2funWT0
Is there a choice where these mobile templates can be activated. It seems that the theme ignores these and takes the settings from the responsive layout on main desktop template
https://prnt.sc/DIGjVED55yng
Ty in advance
Hello!
From what I can see, you have a global template which hasn’t any mobile pages, but for the category you specified is working the selected template(the other categories are different). I do not know how is looking the mobile version you created.
If you are sure that the settings and the design of the mobile version you’ve created are not applying, then please check for a plugin conflict or a cache issue.
Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem persists, then we can investigate this issue further via email. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
Our team will take a look!
Thank you!
