Item Purchase Code not working

Posted in: Newspaper
Post count: 4
ankushudr
#444578
Jun 8, 2022 at 4:37 pm

I have yesterday bought a license and Item Purchase Code is not working. Can you please help?

Licensor’s Author Username: tagDiv
Licensee: Avoof
Item Title: Newspaper – News & WooCommerce WordPress Theme
Item URL: https://themeforest.net/item/newspaper/5489609
Item ID: 5489609
Item Purchase Code: XXXXX
Purchase Date: 2022-06-07 17:36:47 UTC

Post count: 27744
Anamaria
#444580
Jun 8, 2022 at 4:48 pm

Hello,

Please check the console when you try to activate the theme.

Thank you!

Post count: 4
ankushudr
#444583
Jun 8, 2022 at 4:59 pm

It is not taking forward, it is possible to create a new Item Purchase Code and deactivate previous one?

Post count: 1
Crownbay_01
#444595
Jun 8, 2022 at 8:09 pm

I purchased two licenses for two different websites. But whenever I install the theme, it recognizes the old purchase code.

I need it as a separate license since I paid for the two.
What do I do?

Post count: 4
ankushudr
#444610
Jun 9, 2022 at 5:13 am

Any one is going to reply here? or I think my money is wasted?

Post count: 27744
Anamaria
#444654
Jun 9, 2022 at 11:28 am

Hello,

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Please contact us via email at contact@tagdiv.com, provide a wp-admin and cPanel URL and credentials, license certificate and purchase code. Our team will take a look and let you know what can be done!

Thank you!

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