Activation Failure After changing DomainS

Posted in: Newspaper
Post count: 4
ausxhm
#445053
Jun 14, 2022 at 4:55 am

Hi Team

Can you help look into my profile related activation?
I removed my previous domain for a migration. But the activation is longer working while only showing pending/loading status bar.

Is there anything I need to perform in addition to change wp-config.php and reactivate by using the same code?

I also emailed contact@tagdiv.com for assistance too.

Appreciate your help!

  • This topic was modified 4 years by ausxhm.
Post count: 4
ausxhm
#445056
Jun 14, 2022 at 5:45 am

I just tried switching back to the previous domain name within wp-config and failed to activate the same purchase code on the original TLD.

Is there anything needed from the other settings?

Post count: 21065
Bettina
#445101
Jun 14, 2022 at 9:07 am

Hello!

I’m not sure what you’re trying to achieve, but the key is for a single domain(website).
If you sent an email, then we will take a look and try to help you as soon as possible.

Thank you!

Post count: 4
ausxhm
#445104
Jun 14, 2022 at 9:15 am

Thank you Bettina

I am trying to decommission the old domain name and use a new domain for the same website. As soon as I switched, the template started asking for activation.. but failed.

I’ve already sent my details via the email.

Thank you for help!

Post count: 27744
Anamaria
#445119
Jun 14, 2022 at 11:27 am

Hello,

One of my colleagues will take a look at this problem and let you know what can be done.

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you!

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