Receipt – upon subscription

Posted in: Newspaper
Post count: 8

Hi,

As far as i can see there is no email sent when a user confirm a subscription request by bank transfer or by stripe. Is there a way we can configure that?

Via stripe, there is also no automatic receipt being sent (from stripe) when payment is made.

thanks for your support,

Anne-catherine Wambersie

Post count: 21065

Hello Anne!

Unfortunately, there is not any confirmation email implemented.
I’ll add this feature you’ve requested to our improvement list.

Thank you for understanding!

Post count: 8

Hi,

this is a real problem, it looks also that stripe doesn’t automatically sends the invoice as well. So the client has now email confirmation of what he just paid.

Cheers,

Anne-catherine

Post count: 21065

Hello Anne!

Sure. I understand your concern, and if this is considered a new feature in future updates, we will do our best to provide you with the best solutions in the future.

Thank you!

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