I purchased the Newspaper theme a couple of days ago. When I install the ‘Gossip Pro’ pre-built website with all content. Sadly, there appears to be an issue with it. It all looks good until I scroll down to the footer and underneath the footer, it appears to be a load of duplicate content but all messed up & another footer right at the bottom of the page.
I uninstalled Gossip Pro and installed the Default pre-built website. That also encountered the same issue.
Please could you help.
Many thanks.
Screenshots: https://imgur.com/a/nIHfCLK
Hello,
Usually, this problem can appear when you are using the WPBakery if you have this plugin enables then please disable it and try again. There may be a conflict between WPBakery and the tagDiv cloud library.
Make sure there is not a plugin conflict or a cache issue. Please make a test, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Hi,
I can confirm that i am not using WPBakery on the site.
I have deactivated all plugins except tagDiv plugins (you can see in the screenshots below).
I have deactivated WP Super Cache & cleared all cache.
I then uninstalled & reinstalled the Gossip Pro pre-built website.
It is still the same situation.
This time, it also displays the following text below the footer:
y-campaign/” rel=” bookmark” class=”td-image-wrap ” title=”These Fabulous Photos Will Have Astonishing Impact for Any Campaign” >
I note that this is not an issue when viewing the site on a mobile device but shows on a desktop/laptop.
2 x screenshots: https://imgur.com/a/wFaRW4r
Additional screenshot: https://imgur.com/a/h9EjxqX
Hello,
Please try to reinstall the theme again, and try after to install the prebuilt website.
This is very strange. If the problem is not solved after this, we can take a look at this and investigate why is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL/ cPanel/FTP and credentials
– a link to this topic to identify you
Thank you!
I tried a fresh installation of WP with no other plugins and the issue still prevailed. I have emailed in with the WP logins.
Hope it can be sorted. Many thanks.
Hello,
One of my colleagues will take a look at this problem and let you know what can be done.
Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you!
