Single Post Wont Load Normally

Posted in: Newspaper
Post count: 3
endrisusantodotcom
#447702
Jul 16, 2022 at 8:12 pm

To whom it may concern,

I have problem with layout (single post). As you can see on : Single Post

When I edited on admin, I can see all my setting. But when I’m not login to dashboard and using guest mode also using another browser, I got layout no 3. There’s no related post and others.

Is there any solution for my issue?

Please help.

Post count: 27744
Anamaria
#447789
Jul 18, 2022 at 10:24 am

Hello,

Please check the cache, clear/purge all cache

Thank you!

Post count: 3
endrisusantodotcom
#447802
Jul 18, 2022 at 10:52 am

Hi Anamaria,

Yes already clear cache and restart server too. Not once but 5 times.

Post count: 27744
Anamaria
#447812
Jul 18, 2022 at 11:21 am

Hi,

We can take a look, so please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access to investigate the issue.
Also, during the investigation know that we will disable the other non tagDiv plugins.
Also, please make a full backup to all files and databases and include the link to this topic to identify you.

Thank you!

Post count: 3
endrisusantodotcom
#447911
Jul 19, 2022 at 4:58 am

Already email to contact@tagdiv.com

Thank you

Post count: 27744
Anamaria
#447923
Jul 19, 2022 at 7:54 am

Hello,

One of my colleagues will take a look at this problem and let you know what can be done.

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you!

Viewing 6 posts - 1 through 6 (of 6 total)
The forum ‘Newspaper’ is closed to new topics and replies.