Hello,
We have a page with a large section of text on it, and there is an intermittent problem (happening more often than not) where sometimes it is completely removing all spacing/formatting when choose to edit it. This happens after you click the button to Edit Content. I tried both column text as well as text with title elements and it happens with both.
Pretty useless if we can’t edit it without removing all of the formatting. Tried multiple browsers, cleared cache/cookies and running latest version of Newspaper theme.
Anybody else having this issue and know of a fix?
https://prnt.sc/-W8FXAuvQARu is a screenshot showing what I am referring to here.
Thanks!
Hi,
I remember a similar case, it was something that was interfering with the theme editor, unfortunately I do not remember what was.
I did a test on my install and for me it works normally -> https://i.imgur.com/ibu4633.png what I can suggest is to disable and delete the theme plugins and reinstall them from the newspaper > plugins and do some tests using only the theme plugins and see if the problem persist.
In case that the problem is still there, then please do a full backup for your website and please contact us via email at contact@tagdiv.com, provide wp-admin and cPanel access. We’ll investigate the problem and see what can be done. Also, include the link of this topic to can identify you.
Thank you!
