Hello, I’m trying to install Newspaper 11 theme with plugins include but I can’t.
I can install main theme but when I try to install plugins I’ve got errors.
With automatical install, failed message appear and with manually install WordPress crashed (plugin section).
My config seems to be basic : Debian 10.11 / PHP 8.0 / MySQL 8.0.14 / WP 6.0.1
🙁 Thanks for your help !
Hello,
Please let me know what host you have. Please try to install and activate the plugins from Newspaper -> Plugins.
Thank you!
Hello,
https://journalzebuline.fr
I can’t install plugins with Newspaper > Plugins 🙁
Thanks !
Hello,
Please let me know if you have extra plugins activated.
Thank you!
Hello, I’ve only 2 extra plugins actived.
– Maintenance 4.06
– Easy WP SMTP 1.4.7
Thanks!
Hi,
I would like to take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.
Thank you!
Hello, please find informations follow.
Thanks !
Hi,
Please don’t share your credentials on the forum. Send them via email contact@tagdiv.com Also, I checked and seems when I tried to install the plugin required FTP access, please try to remove this request and try after installing the plugins.
https://wordpress.org/support/topic/wp-requiring-ftp-access-to-install-theme-plugin/
http://kb.rolet.com/install-wordpress-plugins-without-ftp-access/
Thank you!
Hello, after modify FS_METHOD in wp-config.php file and change plugin folder permission installation still fail.
No problem with FTP configuration, I can install other themes or plugins.
Thanks !
Hi,
Can you confirm that you actually sent an email as I said above?
Thank you!
Hi, mail sent now.
Thanks !
One of my colleagues will take a look at this problem and let you know what can be done.
Thank you!
