WooCommerce images not displaying on mobile

Posted in: Newspaper
Post count: 9
wellspc23
#448942
Aug 1, 2022 at 9:29 pm

Images are not displaying for WooCommerce products on mobile device and also getting “There has been a critical error on this website” message at the bottom of the page. This is happening for all products. Desktop version works perfectly.

Here is an example: https://homecoming.knoxvillecollege.edu/product/knoxville-college-homecoming-registration-2021/

Newspaper version 11.5.1

Thanks in advance for your help!

Shop Audio template

Post count: 21065
Bettina
#448986
Aug 2, 2022 at 8:52 am

Hello!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/http-error-500-internal-server-error-2/

Thank you!

Post count: 9
wellspc23
#449320
Aug 4, 2022 at 7:02 pm

The “critical error” has been corrected using these steps, but still no images showing up in WooCommerce on mobile devices.

Thank you!

Post count: 35449
Calin
#449356
Aug 5, 2022 at 7:19 am

Hello,
The remain problem seems to be from an inline css -> https://i.imgur.com/qLc5D1x.png this is not changing the opacity from 0 in 1. Most of the time this kind of problems has been caused by cache and optimize plugins (settings related to css minify, image loading).
Thank you!

Post count: 9
wellspc23
#449398
Aug 5, 2022 at 3:38 pm

There are not any optimization plug-ins running on the site. Only the pre-packaged plug-ins included with the theme. The desktop version works perfectly. This only is occurring with the mobile AMP version.

  • This reply was modified 4 years by wellspc23.
Post count: 35449
Calin
#449516
Aug 8, 2022 at 11:03 am

Hi,
I see. Can you provide access to inspect the problem?
If you can, then please contact us via email at contact@tagdiv.com, and provide temporary wp-admin access. Include the link of this topic and we’ll check it as soon as possible.
Thank you!

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