Instagram Social Counter not counting corretly

Posted in: Newspaper
Post count: 98
perspektive
#449999
Aug 15, 2022 at 10:17 am

Hi, the social counter isn’t displaying instagram followers correctly.

Heres the website: https://perspektive-online.net/ where social counter sais 1525 Folowers
Here the insta: https://www.instagram.com/perspektiveonline/ where it’s 2982 Followers

Facebook and insta are connected. See here https://ibb.co/j6x8wYB

What can I do?

Thanks

Post count: 35449
Calin
#450060
Aug 16, 2022 at 7:47 am

Hi,
I just checked the website and now I see that the Instagram followers are correct -> https://i.imgur.com/197JFDl.png did you set theme manually?
In this case, what I can suggest is to remove the theme panel Instagram, and after that disable and delete the tagDiv Composer and tagdiv Social counter, after that go in Newspaper > plugins and reinstall them from there and set back the Instagram in the theme panel. Most of the time this is resolving this situation.
Let me know the results!

Post count: 98
perspektive
#455255
Oct 20, 2022 at 12:31 am

works now thanks

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