problem on tagDiv Composer theme Newspaper Version: 11.5.1

Hi, i have problems of visualization on tagDiv Composer, classic composer(i can’t see the blocks only code) and in page settings.

hi, i follow your tips but nothing changed…if you want we can write in private for the credentials

thank you!
I’ll send all data immediately.
This is error code in tag divi composer: Error at zones: 6(models) : 1(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

• This reply was modified 3 years by Opes.

Hi,
i sent it yesterday.
Should be nice if we solve before saturday.
Thank you!

Hello!

Hello i’m usually patient but we need to work on this web site urgentely.
Please understand.
Thank you!
Alessio

Hello! My first ticket was on Aug 22, 2022 at 4:47 pm.
Ten years of experience and this is never happen. A theme must work that’s it.
I think i’ve solved by myself, if you want have a look just to check but seems is working.
Thank you!

there is still a problem, when i open the website it opens a page that dos not exist. Please have a look soon.
anyway a sent you all tne credential by mail

Hi!
I sent it right now. The problem is if you try to modify a page from block builder you can’t use it cos is only code, the native page composer works now but there is a problem of cash. Please i need to solve urgently. If you need more info let me know please.
Thank you
Alessio

I SENT IT HERE! 2 TIMES…I CAN’T BELIVE.
Anamaria
Aug 23, 2022 at 4:43 pm
Hi,

We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– wp-admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

• This reply was modified 3 years by Opes.

This is going to be ridiculous… I sent 2 times at this email contact@tagdiv.com as your colleague told me.
If you look at previous conversation you will found this:
Anamaria
Aug 23, 2022 at 4:43 pm
Hi,

We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– wp-admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Email was regulary sent. What do you mean? It’s more than 10 days we are speaking about this, that’s ridiculous! Please solve may problem!

Hey Opes

Can you add your website URL here, so others can check it too? By the way, the description that you gave so far kind of sounds more like your site got hacked or something. Did you try switching to the default WordPress template and see what’s going on with your website then?

NB! Not working for tagDiv, I am an ordinary member of the newspaper community who is trying to help you

Hello could you give me a different email to send all the data? Or if this conversation can set to private i’ll give you directly here.
Thank you!

Hi Simion, no worries!
I sent you another mail in response whit all the data.