Hello, I need your help to solve the following problem: When accessing my Home, https://www.radiomarcabarcelona.com
I don’t know why when it loads, it always appears in the middle of the page, the normal thing would be for the upper part to be seen and not for it to go to the middle, I attach a photo of what it looks like when it loads. I imagine that some code is causing this, but I don’t know what is causing it. I look forward to your help. Thank you
https://www.radiomarcabarcelona.com/goodnews-design/home-web.png
Hello bettina, thanks for your answer, I have deactivated all the plugins and I still have the same problem. What else can I try?
I hope your help. Thank you very much
Ok, thanks, I’ll find out what happens. All the best
Hello bettina, I have already found out why when you access my home, the web is shown in about half, it is not seen from above as it would be normal, the problem is in an iframe that I have in a widget, if I deactivate this widget, laweb loads fine. I enclose how you inserted the iframe, you will tell me if it is ok or I can add some more code in this iframe, so that this does not happen.
I attach 2 photos
1- the iframe code
https://www.radiomarcabarcelona.com/goodnews-design/iframe.png
2- the widget
https://www.radiomarcabarcelona.com/goodnews-design/widget-iframe.png
I hope your help, thanks
Hello bettina, forgive my ignorance but I don’t know what you mean by “without format” how can I do what you ask me? Thanks and sorry
bettina, how can I put the HTML element, without formatting as you suggest?
Hello Bettina, I have already done what you tell me (ATTACHED PHOTO) but the same thing keeps happening when you access my website, the first thing you see is in the middle of the web, where the iframe is. I don’t know why this happens? Can I try something else so that the web is seen from above when you access the web? Thanks for the help
https://www.radiomarcabarcelona.com/goodnews-design/Raw-HTML.png
Hello @duck1970!
Strange! We need to investigate the issue further. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
ok, sent by email. Thank you
