Hello my website https://ethiopianreporter.com/ menu is not loading at all, it is showing me a blank on the menu section.
I tried to inspect the site and it shows me a couple of error messages.
Failed to load resource: the server responded with a status of 404 ()
jquery.min.js:2
jQuery.Deferred exception: tdPopupModal is not defined ReferenceError: tdPopupModal is not defined
at HTMLDocument.<anonymous> (https://www.ethiopianreporter.com/:18638:48)
at e (https://www.ethiopianreporter.com/library/js/jquery/jquery.min.js:2:30038)
at t (https://www.ethiopianreporter.com/library/js/jquery/jquery.min.js:2:30340) undefined
S.Deferred.exceptionHook @ jquery.min.js:2
jquery.min.js:2
Uncaught ReferenceError: tdPopupModal is not defined
at HTMLDocument.<anonymous> ((index):18638:48)
at e (jquery.min.js:2:30038)
at t (jquery.min.js:2:30340)
recaptcha__en.js:37 [Intervention] Slow network is detected. See https://www.chromestatus.com/feature/5636954674692096 for more details. Fallback font will be used while loading: https://fonts.gstatic.com/s/roboto/v18/KFOmCnqEu92Fr1Mu4mxK.woff2
recaptcha__en.js:37 [Intervention] Slow network is detected. See https://www.chromestatus.com/feature/5636954674692096 for more details. Fallback font will be used while loading: https://fonts.gstatic.com/s/roboto/v18/KFOlCnqEu92Fr1MmEU9fBBc4.woff2
js_files_for_front.min.js:52
Uncaught ReferenceError: tdReadingProgressBar is not defined
at js_files_for_front.min.js:52:499
at dispatch (jquery.min.js:2:43064)
at v.handle (jquery.min.js:2:41048)
Could you please take a look please
Hello @amare!
Your website seems to work just fine: https://prnt.sc/UF2XBkYaAp8s -> https://prnt.sc/b54zq_gRr4Cl
As I see in the above debug list, “Slow network is detected”. So, this could be a problem with loading the JS.
Thank you!
Hello Bettina
I tried the website on a different network and different network provider, I have cleared cache of the browser and that of the website but the menu and some other functionalities are not showing. Take a look at the screen shot please https://prnt.sc/1sevVytGZXR5 and https://prnt.sc/PIJbnMNLR3_C
You might be looking at the cache version of the website, I can provide you with the login username and password so that you could take a look at the problem for yourself.
Hello @amare!
We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!
Thank you!
I have send all the necessary credentials via contact@tagdiv.com
I’m encountering the same issue in the menu , would please guide me
https://prnt.sc/R_Tj3kSV618i
