Greetings from the Pacific Northwest! We love the TagDiv Newsmag Theme for our Seattle24x7.com community journal — and more!
So here’s a puzzlement for you…and for us!
For the past several weeks/months, TagDiv Composer has deactivated without notice.
To put it more accurately, our “notice” is that the formatting of the home page (mostly)
completely disintegrates. We were surprised to discover that the “broken” home page was because tagDiv Composer had turned off (and were greatly relieved that the disarray could be remedied by simply turning Composer back on!)
Unfortunately this deactivation is not a one-off. It has happened repeatedly, and intermittently. Just
this morning, in fact.
My obvious question is whether there is a known issue that causes TagDiv Composer to deactivate?
Will it deactivate on an automatic WordPress update? Is there a known conflict with a particular Plugin or plugin update?
Could the deactivation be externally triggered by some event? Can Composer be set to reactivate automatically in the event it is tripped off?
Thanks for your Support!
Larry@Seattle24x7
Hi,
That is a very unusual thing to happen, as none of the theme plugins should deactivate by themselves, in any situation except when manually deactivating them. Or unless there is code in the plugin that is there specially to deactivate a plugin in specific situations, the plugin should not deactivate itself. This is not a known issue and it is not intended by us to happen. The composer is an essential plugin and has to be active at all times.
I see the composer is deactivated now on the website. It will indeed be noticeable if the composer is not active, as pages will not display correctly.
I also see that the theme version used on the website is more than 4 years old, while WordPress has been updated to the latest version. The theme is compatible with WordPress 6 or later 5.8/5.9 versions only starting from recent updates https://tagdiv.com/newsmag/
A very old theme version like the one you are using may function incorrectly. I can’t say exactly that this is why the issue happens, but updating the theme to the latest version should be a priority. Once that is done, if the issue still happens, I will begin an investigation. I can help with the update as well if needed.
Let me know.
Thank you!
