Hi there,
Today without making any changes to my site I have observed a malfunction in the pages that I have enable adsense ads. Particularly the header ads, right below the menu, while clickable, appear on completely yellow box without being visible at all.
An example can be found on the following link: https://myfinancestuff.com/myfinancestuff-index/
Any help will be highly appreciated.
Many thanks,
Vasilis
Hello Vasilis!
This issue should be only a plugin conflict with some plugins that you use or a caching problem. Make a test and deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away.
Thank you!
Hi Bettina,
Thanks a lot for getting back to me.
Unfortunately, it seems like that the Google Site Kit plugin is causing the issue.
As you can understand I can’t deactive this plugin because this means that I can’t monetize my site.
Any suggestions to resolve the issue?
Thanks,
Vasilis
Hello Vasilis!
Try to find other possible ways to monetize your website without this plugin. I’m sorry, but we can not provide support for untested plugins.
Thank you for understanding!
Hi Bettina,
I am sorry but that’s not an acceptable answer.
I don’t understand how the official Google plugin is not tested.
One of the reasons that I chose your theme is because you claim that’s fully responsive with Google Adsense.
If that’s not the case and the Site Kit for Google plugin is not tested with your theme I would like to ask for a refund to find a theme from another developer.
What would be the process for the refund?
Many thanks,
Vasilis
Hello Vasilis!
You can request a refund here: https://themeforest.net/refund_requests/new
Thank you!
