cloud templates cant be editded

Posted in: Newspaper
Post count: 6

i am trying to open single page post via cloud template by clicking on edit with td composer but its not opening??

Post count: 27744

Hello,

Please check the console when you try to edit with tagDiv Composer, and see if you have errors.
Also, please ensure this problem is not caused by a plugin conflict.

Thank you!

Post count: 6

I cant see any errors there i have checked everything… can you help me with this??

Post count: 27744

Hi,

Please provide a video, so I can understand what you’re trying to achieve and why it is not working for you and help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Post count: 6

Just now i checked its working now…

Post count: 27744

Hi,

I’m glad now you can edit the templates.

Thank you!

Post count: 6

today again i am facing the same issue one day it works one day it doesnt…

Post count: 6

your tech smith is also not working

Post count: 27744

Hi,

As I said, please provide a video to be able to understand the problem.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Post count: 6

the tool is not working which you suggested

Post count: 27744

Hi,

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
– detailed information about the issue such as video, screenshots
We will check and let you know what can be done there!

Thank you!

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