Different layout being applied to custom posts after switching to child theme

Posted in: Newspaper
Post count: 24

Hi,

We’re experiencing unexpected behavior after switching to the Newspaper child theme supplied in the Envato download package (unedited). A different template (or, that’s what it seems to be at least) is being applied to our custom post types like https://staging-qxmagazine.kinsta.cloud/listing/lgbtq-gay-london-tonight/. The correct layout is on https://www.qxmagazine.com/listing/lgbtq-gay-london-tonight/ where the parent theme is still running.

Examples of differences on staging vs live are: no sidebar, title is a linked H3 instead of h1, category is displaying, social sharing not displaying, comment count displaying, author is displaying.

Thanks in advance for your assistance.

Post count: 21065

Hello @dc1!

We need to investigate the issue further. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Post count: 24

Hi Bettina,

Thanks for the quick response. I have just done so.

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