On my TikTok profile when I try to link to my Newspaper theme website (notwaitingtolive.com) I receive an undefined error. Over the last week I’ve contacted TikTok support and they don’t seem to know what the problem is.
This link works in any normal browser.
This link stopped working on TikTok on October 19th which coincides with the 12.1 update. Coincidence?
Do you think this is a Newspaper theme issue or a TikTok issue?
Hello @notwaitingtolive !
This is the error: https://prnt.sc/MHPl-iLMO_ct
It seems you did not initialize the stripe correctly.
Thank you!
Thank you for your fast response!
Unfortunately that is not the error. That error message only appears when you do not type in the “https://“ in front of the domain. If you type https://notwaitingtolive.com/buymeabeer into your browser you will not see the stripe initialization error you referenced.
The full link in my TikTok bio worked until October 19 when the Newspaper update happened. The link hasn’t worked since. And no link to any page on my website notwaitingtolive.com works.
But I can link to every other website I can think of through TikTok.
What do you think is the issue?
Hello @notwaitingtolive !
If your link is working well, then it should work from Tik Tok or any other platform.
For example, check if you have any other restrictions from the Tik Tok platform: https://www.youtube.com/watch?v=VLRq0jOg5aw
Thank you!
Any other link besides any link to any page on my website will work still on TikTok. That is the problem. Links to my website used to work on TikTok until October 19 and now it doesn’t. Are you saying this is merely a coincidence this problem started happening the same day the newspaper theme had the 12.1 update?
