Dear All,
I’m having an issue with Big Grid Flex, in the filters as per screenshot https://snipboard.io/7NsFKg.jpg I left all categories ad sort order: featured.
But it’s showing all the articles that we are publishing. https://gazzettadimalta.com/
I added another one same story.
May you help me?
thank you
Hello @miccmalta !
I’ve tested it on my end and the sort order is working well. Edit the articles and make sure you have selected only the featured category and no other category is selected for that post. If a post has 2 categories: featured and another one, then it will display it with the other category tag, not the featured category.
Thank you!
Dear Bettina,
thank you for your answer.
You wrote “Edit the articles and make sure you have selected only the featured category and no other category is selected for that post.”
We don’t have featured categories and we don’t know hot to do that in wordpress.
Here you can see that the article is not featured https://snipboard.io/2ES4zs.jpg
has only one category selected https://snipboard.io/BcoJ2X.jpg
and here the selected image https://snipboard.io/6872Uo.jpg
Till yesterday was showing only articles that were featured
The issue is that I want to show in that box just featured articles that are in all the categories.
I’m telling you it was working properly till yesterday.
Hello @miccmalta !
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away.
If the problem is still there, then we need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
