GDPR issue with author page

Posted in: Newspaper
Post count: 5

We are using Newspaper template in ecommerce site to sell training courses:
https://casadoprofessor.pt/categoria-produto/formacao-continua-professores/
Everytime a client buys a course he gets registered in wordpress with the “Customer” role.
If I search in Google for a customer name, for example, “Claudia Sofia A M Cruz, there is always an author page result:
https://casadoprofessor.pt/author/claudia-sofia-a-m-cruz/
inspite of the wordpress user profile not having “Author” role. We have deleted the blocks from this template, but google still indexes the page. In Europe this is a violation of GDPR law…
How can we prevent this page from being created at all? There is no place in Theme Panel to disable author template.
Many thanks

Post count: 21065

Hello!

After every modification, you need to reindex your website on Google. It may take some more time.

Thank you !

Post count: 5

Hi Bettina

Thank you for your time. This is not what I am asking.

A “customer” registration in woocommerce, should never create a profile as a blog post Author.

What I am asking is where can I COMPLETELY DISABLE this feature? Is it in theme author.php? is this the best way?

Thanks for your help

Thank you

Post count: 21065

Hello!

This feature is from the Woocommerce plugin. Please address this issue to them.

Thank you!

Post count: 242

Hello, I have the same problem even without woocommerce plugin.

Who ever creates an account on my website (by default as a subscriber), a page “https://example.com/author/authorname/” is created automatically.

If there’s a way I can disable the creation of author page only for subscribers I would be grateful.

Thank you!

Post count: 35449

Hello,
By default, there is a template that should be applied for all users that are registered on your website.
Now to disable it I believe it can be done with some custom code that can be set in a child theme in functions.php, maybe this article https://wordpress.stackexchange.com/questions/244351/disabling-author-page-only-for-subscribers will help you!
Thank you!

Post count: 242

Hello,

I have tried all the solutions given on stackexchange but unfortunately none worked

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