License finished???

Posted in: Newsmag
Post count: 54

Good morning, when try to do the today’s update to 5.2.3 from 5.2.2 say my licence in inactive and buy a new one.
Please, it’s a mistake? It’s necessary to buy a new licence for the theme?
Thanks
Asis
http://www.ntdhoy.com

Post count: 35449

Hi,
You need to buy a new license only in a few situations:
When the key is assigned to more domains. A license key should be used on maxim 2 domains, one for tests and a live one. And when the license key is no longer valid.
Thank you!

Post count: 54

Hi Calin, I bought my licence for 9 webs the 10th July 2017 and use it without problems and now, this change?
When I bought, I ask you for time, and you tell me the licence is forever, and I use it for years and updates till now… so, this has changed yesterday? I think is not fair if I have to buy now 5 licences.
Asis

Post count: 35449

Hi asisrodriguez, yes, the license is for life, but to be correct it can be used only for one website, please notice that according to envato it is only for the website, we allow it on 2 (this is since forever) –
https://themeforest.net/licenses/standard
https://themeforest.net/licenses/terms/regular
So you didn’t use the theme license correctly, to begin with.
Thank you for your understanding!

Post count: 54

Sorry Calin but I can’t belive that.
Then, why I can install in 9 websites in 2017? and now, since the last update, I can’t.
I don’t understand. All our webs appear as “REGISTERED” in green.
Thanks,

Post count: 35449

Ok, if you don’t believe me, please ask the support from envato for how many domains a license can be used for.

Post count: 54

Sorry Calin, I don’t want to bother you but… I have all updates for years without this issue, how is possible?
Since last update, something has change for sure.
How can I have our 9 webs in REGISTERED (GREEN) mode and now is in INACTIVE but still in green?
Thanks, I really don’t understand.

Post count: 35449

We were “summoned” by envato that the licenses for our themes are used on several domains at once and to implement a system that is in accordance with the envato terms, otherwise, our theme will be removed from the platform.
Until this system, we followed the “common sense” of the user, having only an api that checks the licenses once in a while, and sends a message with “you have reached the activation limit”

The license can activate the theme on several domains, but if you go to Newsmag > my license it will only be possible to sign on 2 domains at the same time, if you want to assign the license from a domain, you must wait a period of time.

Post count: 54

ok, I don’t agree, but I understand…
Then, what happen when “you have reached the activation limit”??
My theme will not work more?
Thanks

Post count: 35449

Hi,
When you got that message the license key can no longer be used to activate the theme. Also, you’ll get instructions to contact us via mail so we can check the key in our system.
Thank you!

Post count: 54

Thanks Calin, I sue the email to continue with this problem.
Asis

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