Some objects/Items not loading

I’m including all of these issues at once because I have a feeling they are all related, and maybe seeing them all together will give you some clues as to what’s going on.

1. When I pull in a contact form from the cloud library, from any theme, only the shortcode displays. No form shows up, and the short code is not parsed when viewing the page live either; I only see the short code.
2. With some modules I can’t change the background image in the template. When I try to, the image doesn’t change. In other modules I AM able to change the background image. One module that consistently never let me replace the image is the fancy text and picture module. It has a game console as the default image. I’m never able to replace it. And when image replacement DOES work on some module, the image placement doesn’t work the normal way; I have to do a workaround (see next point)
3. I can’t add an image the normal way, in any module, because when I choose an image and click “insert into post” nothing happens. I have to instead copy the URL of the image in my library, paste it within the “Add by URL” field, and only then will the image load.
4. Something that consistently fails, apart from contact forms, is that I can’t load the “Hero” image module. When I drag it into the page I just get a status wheel spinning and spinning and nothing happens.

I’m running the latest wordpress build. Everything looks good in the theme panels status menu. I have read the themes minimum technical requirements and everything looks good there too. All the required plugins are installed. I don’t have any other page building/editing plugins installed. So I can’t see any obvious reason for why the theme is so buggy and temperamental.
Thanks for your help

Hi. Thanks for looking into this for me. As I indicated in my original message, only Tag-Div plugins are activated.
I tried to be very descriptive in my message to make this easier for you guys. But here’s a link to a screen capture (I wasn’t using the app link you sent as I don’t know the developer)
https://www.dropbox.com/t/5Ew4eneB5q2pElPL
Thanks a lot

So we keep addressing the “plugin” question and I keep saying all the plugins are installed and ONLY the necessary plugins are installed. This is an issue with multiple staging installs and I think once I even tried to install an earlier version via the newspaper time machine. I have invested more time into this support query thank you have, and it isn’t right. Itsbhaed to believe what you’re telling me because it means that MAJOR functionality of this theme is broken, Tag-Div is aware of it, and yet no one has fixed it yet. I’m sorry but this is not a good explanation from you and it is not believable. Please take a little more time to look into this issue and let me know of an immediate workaround because this website that I’m trying to build is on a tight schedule and this exchange has already wasted three days time. Thanks.

Hi. I have sent the requested info to the email address you provided. Thanks again for your help with this.

I have responded to your last email. The lack of urgency in getting on top of this problem is incredibly unprofessional.

I have continued the discussion over email. No one has responded yet. Maybe instead of taking the time to tell me to continue the discussion over email you could’ve used that time to help me with my problem.