Hi,
we are using the Newspaper theme for a customer of ours. The customer wants Facebook Comments instead of the WP comments but they are not always showing. Is this something you recognize?
We used the plugin Facebook Comments and are now trying out Simple Facebook Comments and also tried inserting the code manually but to no avail. Sometimes the FB comment box appears, sometimes it does not. It’s completely random when it appears or not.
Here are some pages where the comment should be displayed under the heading Reacties
– http://www.dehoefslag.nl/laatste-nieuws/springen/dambrosio-verdedigt-loodzware-wbparcoursen.html
– http://www.dehoefslag.nl/laatste-nieuws/algemeen/vroege-indicatie-ocd-bij-veulens-mogelijk.html
– http://www.dehoefslag.nl/laatste-nieuws/dressuur/trouwklokken-kristina-sprehe.html
– http://www.dehoefslag.nl/laatste-nieuws/dressuur/blog-koos-perspectief.html
Does somebody have any idea what might cause this?
Hi,
I have checked your links and facebook comments appeared on all articles – http://screencast.com/t/LPPnSUqyuK – http://screencast.com/t/L4WddTcpnHLt – http://screencast.com/t/K1l1F4E6
You can try to deactivate all plugins leave just Visual Composer an Facebook plugin active, empty cache an check if you still have this issue. I also checked your console and did not found any errors – http://screencast.com/t/rZfwvqxM5
Thanks!
Thank you Alin for checking the pages. I also see the Facebook comments sometimes but if I see them and refresh the page a few times then at a certain point the keep missing. So if you see FB comments just keep refreshing and then you will see that they are starting to not appear.
Hi,
I have checked your site, I did refresh the page and you are right facebook comments doesn’t appear all the time. It seems that the plugin is not loaded(doesn’t return anything) – http://screencast.com/t/wEV0kWTk – http://screencast.com/t/FZqyVUmBK5j
Please check if you have this issue also if you disable all plugins, leave just Visual Composer and Facebook plugins active, also clear cache. Maybe there is a conflict with another plugin(s).
Also which facebook comments plugin do you use?
Thanks!
