Multiple issues (Hero banner not working + post titles not showing)

Posted in: Newspaper
Post count: 4
olaf-bebrave
#462433
Jan 8, 2023 at 3:46 pm

Hi,

I’ve been using the Newspaper theme for a bit, but I have had some major issues.

First of all, if I add the Hero Banner it just keeps spinning (i’ve seen the problem here on the forum before).

And if I add Flex Blocks, the articles are showing but no titles are showing. However if I use one of the preinstalled pages it works without an issue. I have tried to copy/paste it, but that did not help.

Can someone help me please

Post count: 27744
Anamaria
#462527
Jan 9, 2023 at 1:20 pm

Hi,

Please update the theme to version 12.2 and the problem with the hero element will be solved. If possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
Please make sure that you don’t have a plugin conflict.

Thank you!

Post count: 4
olaf-bebrave
#462565
Jan 9, 2023 at 4:23 pm

That solved the first problem, but the second (titles) problem hasn’t been solved yet.

Post count: 27744
Anamaria
#462625
Jan 10, 2023 at 7:58 am

Hello,

Please provide the link to your website to investigate it.

Thank you!

Post count: 4
olaf-bebrave
#462653
Jan 10, 2023 at 9:39 am

Hello Anamaria,

I have sent an email with all the information yesterday, including login information.

Kr

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