intento actualizar manualmente el Tema y me sale en descargas “Aún no has comprado nada”…pero estoy registrado desde que compre mi Newspaper ??????
Hello,
Did you request a refund? Is it the same account that you used when you bought the theme?
Thank you!
Es la misma cuenta nunca la he cambiado
Hi,,
Then it should be the key that has been used to create this account. What I can sugest is to reset the license key from the Newspaper > System status and acttivate the theme again.
In casse taht the prolem persits, please contact us via email at contact@tagdiv.com and please provide wp-admin access and the license key and we’ll take a look.
Thank you!
A ver en el “Estado del sistema de periódicos” me sale así la clave, obviamente no se ven todos los números 3c125b59 – **** – **** – **** – adf29b9ff845 al lado sale la opción “Reset Key”…¿si reseteo no perderé la clave?, porque después de tantos años ya no la tengo…
Hi,
Yes, clicking on that button will remove the license key. This can be get from the ThemeForest account – http://forum.tagdiv.com/how-to-find-your-envato-purchase-code/
Better contact us via email and provide wp-admin access and we’ll check the problem.
Thank you!
Acceso a wp-admin significa permitir ingreso al cpanel…gracias
Hi,
Please let me know the subject of the email to find you.
Thank you!
el correo es imagenes.taller@gmail.com
Hi,
One of my colleagues will take a look at this problem and let you know what can be done.
Thank you!
