Hi
1. after the latest update I noticed the text in the news ticker is animated at a higher speed
how can I change the speed?
2. I want to add the words “Follow us” before the social media icons on the top menu and in the footer
can you let me know how to do it
Thank you
Hi,
1. Please try to increase this value – http://screencast.com/t/pYTGOtpxZA
2. You can add it like this in a div so you can use css to modify: http://screencast.com/t/Yf3iITwdOh3X
<div class="test"> <?php echo "Follow us";?> </div>
Result: http://screencast.com/t/qcayA8cSmA
.test {
float: left;
color: red;
}Just replace with your class and add it in Theme Panel > Custom Css.
Thanks!
great it worked thank you so much
do you have a solution for the menu
when the menu item has sub items under, the top item is no clickable in some browsers ie Firefox mac and in ipad
I am not using the mega menu
Thanks
Hi,
Please provide you site URL so we can take a look. Do you have this issue also on desktop or only for tablets?
If the items are not clickable on tablets please follow this topic – https://forum.tagdiv.com/topic/tap-menu-on-ipad/
Thanks!
I followed the instructions from the link above and that fixed it both in tablet and desktop
thanks
I have 2 more issues
1. In the home page I made 2 custom grid sections 1 at the page and 2 at the bottom
they take long to load especially on safari mac sometimes those 2 sections don;t load at all
2. I also have issues with the menu font appearing different in the tablets and in some browsers
I want to have the same menu font “roboto condensed” in all devices
Also I want the font of the menu to be in 1 line, this is why I choose this font because it is thin.
I some browsers firefox pc and safari the font changes and the menu becomes 2 lines
note the site is in greek language
the link of the site is : http://periskopio.com/
thank you
Hi,
1. Could you please provide more specific details about the grids your refer to as I’ve checked your homepage but could not find anything wrong.
2. Please also try this without any plugins active, leave just theme’s Visual Composer and test again. Also check browser’s console for errors or notifications and let us know of what you find and please also remove the script which disable selection, right click on page so I can make a few tests.
Thanks
1. http://www.screencast.com/t/gHMti5lLlQET
sometimes the image does not load and have to reload the page
2. I really want to resolve the issue with the font-family appearing different in different browsers and tablet
can you send me the css for this
I disabled the plugin
thanks
Hi,
1. I suspect it may be an error which comes from the serve or the CDN(if you use one). When it happens check the browser console for error and post a screenshot here. I’ve checked your page but the image is there on each refresh.
2. I’ve checked your font issue and for example on Firefox it uses a system font instead of Roboto Condensed – http://screencast.com/t/9u3P8WhkCopN
Please provide more details on how did you set the font for the menu, some images with the configuration panel may help.
Thank you, Emil G.
1. it’s been loading fine for now if I will see the same problem I will try and follow the steps you suggested
although I would’t know how to check the browser console for errors…
2. http://www.screencast.com/t/niDE75yAKxB
and I also have in the child theme css
@media (min-width: 768px) and (max-width: 1023px) {
.sf-menu > .td-menu-item > a {
font-family: ‘Roboto Condensed’, sans-serif ! important;
font-size:12px !important;}
.sf-menu > li > a {
font-family: ‘Roboto Condensed’, sans-serif ! important;
font-size:12px !important;}
}
Hi,
1. You can search for tutorials online on how to use the console: https://developer.chrome.com/devtools/docs/console – this is for Chrome, you can find for other browser’s also.
2. I’ve also tested this on my theme install however without using a child theme, in the main theme and found no issues when setting the Roboto font on the main menu items. I’ve tried your configuration: http://screencast.com/t/3L9rANhvuNg and the result on firefox is the right one: http://screencast.com/t/uWw6buLyow so I suggest you also test this using the main theme and see how it goes.
On your site on firefox I found this css errors: http://screencast.com/t/7LziNj802yT which even if they indicate an error to the open sans font it could indicate a common issue of using fonts.
I also suggest you alter the custom css you sue for tablets and don’t set the font family just the font size, like this:
@media (min-width: 768px) and (max-width: 1023px) {
.sf-menu > .td-menu-item > a {
font-size:12px !important;
}
.sf-menu > li > a {
font-size:12px !important;
}
}
If you still can’t manage to solve this please send us an email at contact@tagdiv.com and provide you wp-admin login details so we can have a closer look at this. Also include a link to this tread into your message, we will check it as soon as possible and get back with an answer.
Thanks
thank you
I just send you an email with the subject “help with menu font”
unfortunately I wasn’t able to resolve this
I change the css as you suggested but did no difference
I don’t know what
–“On your site on firefox I found this css errors: http://screencast.com/t/7LziNj802yT which even if they indicate an error to the open sans font it could indicate a common issue of using fonts.–”
means and how to fix it
I would like to have a child theme as it is easier to make the updates
Thank you
Zoe
Sorry for the delay!
Replied via email!
Thanks
Hi Lucian
thank you so much for fixing it 🙂
can you let me know how you fixed it so I will be able to do it myself
if the same happens in the next theme update
Thanks
Zoe
