Hi!!
So my mobile menu links all default to the about us page. In fact, all the links go to that. It does not do it on desktop but all mobile menus do it.
Help?
George
help…
Hello George,
Please do a test using only tagdiv plugins, clear all cache and check the results.
Also, please provide the link to your website.
Thank you!
Can’t do that as the login memberhip is connected to a plugin.
stephaniemiller.com
Mobile is the culprit and I am happy to offer access
George
Do you want login for the site?
G
Hello,
I think the problem is caused by that plugin, I think there are some settings that interfere with the theme.
Also, please disable the mobile theme plugin.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.
Thank you!
It was never an issue before the membership plugin (we are talking 5 years).
I disabled the mobile plugin but now the mobile menu doesn’t work
G
Maybe I send you the login?
Let me know if you need the log in because I am at a loss
George
Hello,
Sorry for the delay.
The menu works well now https://www.screencast.com/t/b2aQ1bJEtaI
Thank you!
It’s not working on my IOS Pro 13. We also have multiple emails from subscribers tellings us they can’t log in. Can you look again? I can send a video if needed. The one thing I noticed on the mobile browser (both Safari and Chrome) is that it doesn’t full load. It seems to keep loading. Any insight is greatly needed
Hi,
So the problem is only for iPhones?
Thank you!
It seems to be random. I know some people are good and some are upset. My phone is up to date and so are the browsers. Do you see the issue?
I can send a video if needed
Hello,
We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cpanel URL and credentials
– a link to this topic in order to identify you
Thank you!
