Dear sir, i have tried to updated my newspaper theme to latest version , but my website crashed after updated
https://www.benarticle.com/
I have recieved a email from wordpress after updated
WordPress <wordpress@benarticle.com>
下午6:32 (3 小時前)
收件者：我
Howdy!
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, tagDiv Composer.
First, visit your website (https://www.benarticle.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.benarticle.com/wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s=) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.
To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.1.1
Active theme: Newspaper (version 12.1.1)
Current plugin: tagDiv Composer (version 2.8 | built on 16.06.2021 12:00)
PHP version 7.3.33
Error Details
=============
An error of type E_ERROR was caused in line 679 of the file /home4/benartic/public_html/wp-content/plugins/td-composer-old/legacy/common/wp_booster/td_global.php. Error message: Uncaught Error: Class ‘tdc_state’ not found in /home4/benartic/public_html/wp-content/plugins/td-composer-old/legacy/common/wp_booster/td_global.php:679
Stack trace:
#0 /home4/benartic/public_html/wp-content/plugins/td-composer-old/legacy/common/wp_booster/td_util.php(2349): td_global::td_generate_unique_id()
#1 /home4/benartic/public_html/wp-content/plugins/td-composer-old/legacy/common/wp_booster/td_api.php(37): td_util::error(‘/home4/benartic…’, ‘td_api_base: A …’, Array)
#2 /home4/benartic/public_html/wp-content/plugins/td-composer-old/legacy/common/wp_booster/td_api.php(1026): td_api_base::add_component(‘td_api_ad’, ‘smart_list_6’, Array)
#3 /home4/benartic/public_html/wp-content/plugins/td-standard-pack/Newspaper/includes/tdsp_config.php(5007): td_api_ad::add(‘smart_list_6’, Array)
#4 /home4/benartic/public_html/wp-includes/class-wp-hook.php(308): tdsp_config::on_td_global_after_config(”)
#5 /home4/benartic/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
#6 /home
Hi,
It’s very strange, I have 8.0.25 and this error doesn’t appear, did you make changes in the theme files? do you use child theme?
Thank you!
Hello, Anamaria, may I know whether u are helping me with this case .^^ I really need your Help.
I think this issue is related to theme updated and it crash with tagDiv Composer Plugins.
While i update theme and activite tagDiv plugins, my website said ” There has been a critical error on this website” i have already contacted Bluehost, they have looked into this situation and said that my theme provider can help me solve this.
Million thanks for your help^^
Hi,
Please do a full backup for the website and please get in touch with us via email at contact@tagdiv.com and please provide wp-admin and cPanel access and also include this topic so we can identify you. We’ll check it as soon as possible.
Also, during the investigation, know that we will disable the other non-tagDiv plugins.
Thank you
Hi Anamaria , I have sent you through email , really thanks for your help^^
