PROBLEM WITH HAMBURGER MENU ICON

Posted in: Newspaper
Post count: 9

Hi everyone, I can’t understand why for a few days my site hasn’t shown the hamburger menu icon anymore (used for both the desktop and mobile versions) and shows this code in the header:

[tdb_header_logo align_vert=”content-vert-center” url=”https://www.mediapason.it” media_size_image_height=”180″ media_size_image_width=”544″ image_retina=”12401″ show_title=”none” show_svg=”none” ttl_tag_space=”20″ tagline_align_vert=”content-vert-bottom” show_tagline=”none” align_horiz=”content-horiz-left” image=”12400″]
[tdb_mobile_menu menu_id=”735″ align_horiz=”content-horiz-right” icon_size=”45″ icon_color=”#ffffff” icon_color_h=”#0b9a2f” tdicon=”tdc-font-fa tdc-font-fa-navicon-reorder-bars”]

If you need you can see it at http://www.mediapason.it

I tried to recover a previous version of the site and databasewith a backup, but after a few days the problem occurred again, without me updating anything (theme, wordpress, plugin)

thanks

Post count: 21065

Hello!

A code in your frontend is appearing only when you have a plugin uninstalled when it should be installed, so instead of the code, it will display the element from that plugin.
Check in the Newspaper -> Plugins.
Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

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