Created a desktop template and a mobile template for my homepage and for posts. Yet no matter what I try, both templates will not work together at the same time. If the desktop template is working, it’ll show that desktop template when loading in on mobile and desktop. If I clear the cache, the templates will swap and then show the mobile template when loading on both desktop and mobile.
Load the pages: https://www.fashionably-early.com/
or https://www.fashionably-early.com/2023/03/21/splendi-lazy-bones/
and you will surely see our issue.
Hello!
In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.
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Thank you!
Incorrectly showing on mobile currently: https://imgur.com/a/ilr9TzQ
This is how it’s supposed to look on mobile: https://imgur.com/a/Tu2KA4G
The templates show correctly if you’re signed in as a user on the site. But for anyone not signed in, they do not
Hello!
Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Disabling all plugins seems to have fixed the majority of the post pages for the time being, but there is still one that’s not currently formatted correctly on desktop.
https://www.fashionably-early.com/2023/03/21/splendi-lazy-bones/
Hello!
I think you can correct it in the TagDiv Composer. Can’t you? Which element is that one?
Thank you!
I can’t actually lol. When signed in and also when on TagDiv Composer, it shows the page correctly as such. And I can re-save the page but it still doesn’t fix the page
When plugins are activated, purging the cache is what usually fixes it, but then it messes up the template for the mobile template.
Hello!
We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cpanel URL and credentials
– a link to this topic in order to identify you
Thank you!
