How to update theme if license key cannot be found. How to reset key?

Posted in: Newspaper
Post count: 56
christopherkevil8838
#470511
Mar 24, 2023 at 6:07 pm

Hi again,

I would like to update my Newspaper theme 12.1.1 but my license key is missing. The error message say to reset the key through system status. Do I just click on the “reset key” button and hope it works?

Post count: 27744
Anamaria
#470644
Mar 27, 2023 at 9:30 am

Hi,

To do the update, you need to have the theme activated.
This is an article to find your license https://tagdiv.com/how-to-activate-the-newspaper-theme/

Thank you!

Post count: 56
christopherkevil8838
#470874
Mar 28, 2023 at 6:43 pm

Thank you. However, my theme page doesn’t match the one illustrated in your link. I have no “activate theme” tab. I guess it’s already been activated.

Under the My license tab, I see an error message saying “no domains associated with this license key.”

How can I fix this?

Thanks
Chris

Post count: 27744
Anamaria
#470920
Mar 29, 2023 at 8:52 am

Hi,

Please contact us via email contact@tagdiv.com and provide the wp-admin access to the websites and the license certificate.

Thank you!

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