Hello Support,
Hope you are doing well!
As I noticed the TagDiv composer edit is not working for our website dailyexcelsior.com. The current version of theme on my website is 8.7 and I have tried to install the latest theme website (version 12.3) on a developement testing server (A copy of my website). After intalling the new theme the composer starts working but I have lost my whole website design. Now all the the pages are broken on my testing site. Please suggest me a solution for this issue ASAP.
Either help me to fix the tagdiv composer editor for my pages so I will avoid theme update in that case, Or suggest me how to update the theme without loosing my existing website.
Please help me with this issue ASAP.
Thank you
Hi Support, I have tried by reinstalling the new theme with version 12.3.1. but the whole website is broken now. I have installed the required plugins also import the theme settings but nothing worked. I feel this is due to version gap. previously we have theme version 8.9 around and I am updating it to 12.3.1.
Please suggest something.
Thank you
Hello,
Please provide screenshots and the link to your website to be able to help you.
Thank you!
Hello Support,
Here is the link for my testing website.
https://testing.dailyexcelsior.com
Tagdiv Composer is not working. Edit page is opening fine but, I am not able to edit any content also not able to add any new section.
Please see the screenshot here:
https://prnt.sc/dIlPEyq5XDjS
Please check this issue and reply me ASAP.
Thank you!
Hi,
Please tell me where it only appears on one page or the entire site? Did you add any code or elements from other plugins?
Also, for your error please check this topic https://forum.tagdiv.com/topic/error-at-zones-6models-7dom-the-model-does-not-match-the-content-current-3/
Thank you!
