Multiple Issues After the Update

Posted in: Newspaper
Post count: 14

hi i am facing multiple issues after the recent update 12.3.1 before that everything was working fine. i try to reinstall the previous version but same problem.

first in the admin panel there is sales banner showing everywhere which was not showing before this update and it is really annoying me please remove it or advise procedure to remove it is also showing in the composer menu

second website not appearing correctly in the tagdiv composer whenever i try to edit the home page or any other page while in normal it is appearing fine

please solve these issue at earliest
my website is http://www.adeeali.com
attaching screenshots for reference

https://tinypic.host/i/oodKOB
https://tinypic.host/i/oodUJb
https://tinypic.host/i/oodZNu
https://tinypic.host/i/oodiVx

Regards
Ali

  • This topic was modified 3 years by Adeeali.
Post count: 14

still waiting for the answer

Post count: 27744

Hi,
Please try not to reply multiple times in the topic/email if possible, this will only delay our response. Replying multiple times will refresh the topic/email date and move it to the back of the line, we answer from oldest to newest.
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The option to turn them off (the ads )can be found in Newspaper -> System status -> https://i.imgur.com/N5Iq4j6.png
Also, the header seems to be overlay https://i.imgur.com/xdwleXc.jpg.

Thank you!

Post count: 14

hi thanks for the reply first issue solved regarding second video please check the video for the problem and then advice solution pls
https://streamable.com/2rmlph

Post count: 27744

Hello,

I checked and seems you have the Elementor plugin activated. Can you please do a test using only tagDiv plugins, clear the cache and check if the problem persists?

Thank you!

Post count: 14

ok i will check an revert back thanks for your response

Post count: 14

after deactivating elementor and other plugins problem is still the same can you please advice how do I solve it

Post count: 27744

Hi,

Please do a test using only tagDiv plugins, and clear the cache/object cache.

Thank you!

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