Exclude page template

Posted in: Newspaper
Post count: 17
cassiano12
#473472
Apr 20, 2023 at 11:01 pm

Hi,

How can I exclude this page: https://mipylist.com.br/tdb_templates/topo-mobile/

We not use this template on our site.

Thanks

Post count: 21065
Bettina
#473521
Apr 21, 2023 at 10:11 am

Hello @cassiano12 !

Please delete it from Cloud Templates: https://prnt.sc/K27XeQwhXhPp

Thank you!

Post count: 17
cassiano12
#473559
Apr 21, 2023 at 11:19 pm

I deleted a long time ago, but the page still there.

The page paper on image, its right, the page I used.

https://www.dropbox.com/s/vkt8jjvs06gvxdx/Captura%20de%20Tela%202023-04-21%20às%2017.16.26.png?dl=0

Have other way to delete de page?

Post count: 21065
Bettina
#473640
Apr 24, 2023 at 10:24 am

Hello @cassiano12 !

If you delete it from there, then the template should be in the trash, and from there, you can delete it permanently: https://prnt.sc/oWaX8MlLKvzy

Thank you!

Post count: 17
cassiano12
#473736
Apr 24, 2023 at 9:30 pm

I deleted from crash and not happened.

Only with this page.

Post count: 17
cassiano12
#474820
May 4, 2023 at 9:51 pm

I deleted from trash and not happened.

Only with this page.

Post count: 21065
Bettina
#474848
May 5, 2023 at 9:27 am

Hello @cassiano12 !

We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic in order to identify you

Thank you!

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