Hi guys
After updating our Newspaper Pro theme to v.12.3.1 with NEWS HUB PRO prebuilt website, the input box for native newsletter subscription at the NewsHubPro pre-build theme has vanished. How can we fix that?
Follow the print https://paste.pics/94168f75c99132412cdeb6e0214f2d23
David
Hello David!
That element is called “Leads” and is using the opt-in builder. If you are already subscribed, the message will be changed to: https://prnt.sc/Fy8IXFWmixlu
Thank you!
Hi Bettina,
I don’t know but i think that this is a some kind of issue because the input field at TagComposer editor was changed with some kind of “code” very after the updating, and when I saved that, this input field vanished. I did a video showing a trying of import a “Lead” Box from the Cloud option, the input field never shows up. I realesed that there is no “Lead” element in my TagComposer as well.
Importing “Lead” Box: https://we.tl/t-ieIs3omBvf
Print Screen trying to search “Lead” element: https://paste.pics/af3d48507fe8f8140ac4c89a326a0dd9
Thank you and I hope to hear from you soon
David
Hello!
Please let me know which element do you use for this: https://paste.pics/94168f75c99132412cdeb6e0214f2d23
Thank you!
Hi Bettina,
We got this element from “News Hub Pro” pre build website (https://demo.tagdiv.com/newspaper_news_hub_pro) , we have installed this one and just did the adaptations, after the upgrade, the input field have vanished.
Native element: https://paste.pics/b084c518f07e4100907a2531414aa45a
Hello!
Delete it and re-add the element called “Leads”. For this, you need to install the opt-in builder plugin.
Thank you!
