Hello there,
We have a modal popup that opens automatically after 5 seconds when you visit our website http://www.pillow-magazine.com. However, this happens in every page, even if you’ve already seen the pop-up and closed it a first time.
How do we prevent this from opening again after a user has already seen and closed it once?
Thank you
Hi,
Please let me know in what section of the page you added the modal popup element.
Thank you!
Hi, thanks for your reply.
It’s in the ‘Subscribe’ button, top right of the page/menu bar. It should open automatically after 5 seconds anyway in every page…
Hello!
Please fill in the number of hours that the modal popup will not automatically open for: https://prnt.sc/IEenyFm03aum
Thank you!
Hi there,
We have done that however it continues to open at every page.
Hello!
Write a big number and see the results(do not open for option).
Thank you!
I wrote 24 hours but it’s still opening in every page.
Hi,
Please provide a video with your settings for the modal popup.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Hi, please find the video here: https://www.screencast.com/t/aWVZ3DWOG
Hi,
I see, but I think that you have there is a plugin conflict or some settings from them, if you sent the credentials to check the issue with the logo in the posts, I will check this too.
Thank you!
Hi Anamaria,
Just wanted to double check you received my emails yesterday as we haven’t heard back yet.
Very much looking forward to hearing from you so we can finally move on from this issue.
Thank you.
