Error when opening a page with TagDiv Composer

Posted in: Newspaper
Post count: 70

Hello,
when I try to edit a page with TagDiv composer this error messages appears:

Error at zones: 6(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

“Try an UNDO operation” does not work, but also the whole wordpress is not working anymore, unless I quit the browser and login again.

What can I do
Thanks for Feedback
Bernd

Post count: 70

As the page is not visible to the public yet, how can I give you Login credentials to see it?

Post count: 27744

Hello,

Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin and cPanel login. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.

Thank you!

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