Dear team,
I just noticed that my front page is missing some blocks when I am not logged in backoffice.
As soon as I log in, they show without problem. Can you tell me how to solve? Thanks!
Hello @DocDigit !
Did you clear the cache? Sometimes, the issue can be caused by a plugin conflict or a cache issue. That’s why we recommend deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.
Thank you!
No caching active. Strangely we discovered that Newspaper itself uses kind of caching itself. So I set in AIO Security:
AOI Security -> Country blocking -> Enable Country Blocking AJAX
and that did the trick.
Still very curious what is exactly going on here. I read somewhere that it even could be caused by activated reCaptcha (which I have active as well). Thanks.
Hello,
So, the issue is resolved, right?
Depends, there are various issues.
Thank you!
When I log in to WordPress and go from frontpage into tagdiv composer, all blocks are showing. On other computers viewing the same frontpage, some blocks are gone.
Also when I logout and then view the frontpage, the same blocks also do not show.
Thank you
Jos
Hello,
We can take a look at this and investigate the issue. Please do a full backup to all files and databases and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Thank you!
Reply is on its way, thank you.
Thanks for noticing this. Have no clue why both block were set to ‘invisible for visitors’. Magic still happens every day…
Hello,
I’m glad that is resolved.
Thank you!
