Error when pre-viewing the theme before changing to the theme

Posted in: Newspaper
Post count: 37

Hi.

I am in the process of changing to Newspaper theme for my site matochresebloggen.se, but when I downloaded it and pre-viewed it, I get this error.

Fatal error: Uncaught Error: Class “td_util” not found in /customers/c/c/6/matochresebloggen.se/httpd.www/wp-content/themes/Newspaper/includes/tagdiv-config.php:58 Stack trace: #0 /customers/c/c/6/matochresebloggen.se/httpd.www/wp-content/themes/Newspaper/includes/wp-booster/tagdiv-wp-booster-functions.php(29): tagdiv_config::on_tagdiv_global_after_config() #1 /customers/c/c/6/matochresebloggen.se/httpd.www/wp-content/themes/Newspaper/functions.php(19): require_once(‘/customers/c/c/…’) #2 /customers/c/c/6/matochresebloggen.se/httpd.www/wp-settings.php(591): include(‘/customers/c/c/…’) #3 /customers/c/c/6/matochresebloggen.se/httpd.www/wp-config.php(84): require_once(‘/customers/c/c/…’) #4 /customers/c/c/6/matochresebloggen.se/httpd.www/wp-load.php(50): require_once(‘/customers/c/c/…’) #5 /customers/c/c/6/matochresebloggen.se/httpd.www/wp-admin/admin.php(34): require_once(‘/customers/c/c/…’) #6 /customers/c/c/6/matochresebloggen.se/httpd.www/wp-admin/customize.php(13): require_once(‘/customers/c/c/…’) #7 {main} thrown in /customers/c/c/6/matochresebloggen.se/httpd.www/wp-content/themes/Newspaper/includes/tagdiv-config.php on line 58

Can you please advice in how to best proceed so I can start using the newspaper theme?

Best regards Christian

Post count: 27744

Hello,

Please make sure that you have the latest version 12.4, WP 6.2.2, and the PHP version 8.0, not 8.1 or 8.2
Also, please disable the extra plugin when you install it and check after.

Thank you!

Post count: 37

Hi,

I checked that I had the latest version 12.4, WP 6.2.2, and the PHP version 8.0, not 8.1 or 8.2. Then, I tried to change to the Newspaper theme. My site crashed and this is the only message now shown on the site:

Fatal error: Uncaught Error: Class “td_util” not found in /customers/c/c/6/matochresebloggen.se/httpd.www/wp-content/themes/Newspaper/includes/tagdiv-config.php:58 Stack trace: #0 /customers/c/c/6/matochresebloggen.se/httpd.www/wp-content/themes/Newspaper/includes/wp-booster/tagdiv-wp-booster-functions.php(29): tagdiv_config::on_tagdiv_global_after_config() #1 /customers/c/c/6/matochresebloggen.se/httpd.www/wp-content/themes/Newspaper/functions.php(19): require_once(‘/customers/c/c/…’) #2 /customers/c/c/6/matochresebloggen.se/httpd.www/wp-settings.php(591): include(‘/customers/c/c/…’) #3 /customers/c/c/6/matochresebloggen.se/httpd.www/wp-config.php(82): require_once(‘/customers/c/c/…’) #4 /customers/c/c/6/matochresebloggen.se/httpd.www/wp-load.php(50): require_once(‘/customers/c/c/…’) #5 /customers/c/c/6/matochresebloggen.se/httpd.www/wp-admin/admin.php(34): require_once(‘/customers/c/c/…’) #6 /customers/c/c/6/matochresebloggen.se/httpd.www/wp-admin/index.php(10): require_once(‘/customers/c/c/…’) #7 {main} thrown in /customers/c/c/6/matochresebloggen.se/httpd.www/wp-content/themes/Newspaper/includes/tagdiv-config.php on line 58

Can you please check with some of your technical specialists in how I can solve this? I bought the extra support just for this reason.

Best regards Christian

Post count: 27744

Hello,

We can take a look at this and investigate the issue. Please do a full backup to all files and databases and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Post count: 37

Hi,

I did find an easy solution.

1) Changed to 20-23 theme
2) Removed all plugins from past theme
3) Updated all other plugins
4) Installed Newspaper with no issues!

Post count: 27744

Hello,

I’m glad that you have resolved the issue.

Have a great day!

Post count: 3

I am getting kind of the same error as mentioned below which makes my site down again and again.Pleasae help.

thrown in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/td-cloud-library/td-cloud-library.php on line 165
[28-Nov-2023 07:34:22 UTC] PHP Fatal error: Uncaught Error: Class ‘td_util’ not found in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/td-cloud-library/td-cloud-library.php:165
Stack trace:
#0 /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php(324): tdb_add_js_variables()
#1 /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#2 /opt/bitnami/apps/wordpress/htdocs/wp-includes/plugin.php(517): WP_Hook->do_action()
#3 /opt/bitnami/apps/wordpress/htdocs/wp-includes/general-template.php(3052): do_action()
#4 /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/Newspaper/header.php(13): wp_head()
#5 /opt/bitnami/apps/wordpress/htdocs/wp-includes/template.php(790): require_once(‘/opt/bitnami/ap…’)
#6 /opt/bitnami/apps/wordpress/htdocs/wp-includes/template.php(725): load_template()
#7 /opt/bitnami/apps/wordpress/htdocs/wp-includes/general-template.php(48): locate_template()
#8 /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/Newspaper/page.php(1): get_header()
#9 /opt/bitnami/apps/wordpress/htdocs/wp-includes/template-loader.php(106): include(‘/opt/bitnami/ap…’)
#10 /opt/bitnami/apps/wordpress/htdocs/wp-blog-header.php(19): require_once(‘/opt/bitnami/ap…’)
#11 /opt/bitnami/apps/wordpress/htdocs/index.php(58): require(‘/opt/bitnami/ap…’)
#12 {main}

Post count: 21065
Viewing 8 posts - 1 through 8 (of 8 total)
The forum ‘Newspaper’ is closed to new topics and replies.