HI there,
i have read through all the commments in the forum. But none of the solutions worked to install the mobile theme plugin on our multisite. What is the right way to do this or can you share the plugin downwloads with us then we can install them from the network level?
Thanks
Sven
Hi Bettina, thanks for getting back
See screen video here
https://app.screencast.com/HZ3BwSswedfC2
All permissions are set correctly
However, we could never update the Newspaper Theme directly here but had to do this from the multisite network site. Then come back to here and go through the normal plugin activation process afterwards. This works because Tag Div Composer and Cloud Library are already there and only need to be updated.
However for all our other plugins, installation is usually happening on network level. Then we can activate the plugin for each site or network wide.
Please advise on next steps or perhaps you can provide the download links to the Mobile Theme and AMP plugin
Thanks
Sven
Hello Sven!
This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/activate-button-leading-to-sorry-you-are-not-allowed-to-access-this-page/
I hope that helps you!
Thank you!
Hi Bettina
thanks for the hint but we have tried this
Our system URL shows as wp-admin/admin.php?page=td_system_status
when we change as described it jumps back to the same
/admin.php?page=td_system_status
Please advise what to do
We are using PHP 8.1
Thanks
Sven
Hi Bettina, our latest possible php version is 8.0 which we downgraded to and tried. But still does not work. PHP below 8.0 is no longer supported as you are aware
Please advise on next steps
Thanks
Sven
Hello Sven!
We need to check this issue. So, please provide all login data and all information regarding this issue at contact@tagdiv.com, including also a link to this topic in order to identify you.
We will take a look and try to help you asap.
Thank you!