Issue with Mobile Page

Posted in: Newspaper
Post count: 28

Hi,

I am facing issues with the Mobile page. Previously I raised the ticket regarding the same and shared my login credentials with the tagDiv team and they created a separate Mobile page https://prnt.sc/Zvd_Oz9AkbYe. Now the issue I am facing is that the content is not appearing on the mobile. When I edited the Home page from the tagDiv composer and saved it (Desktop viewport) without making any changes it got fixed (showed all the content on the mobile) https://prnt.sc/EFdNjmKU5jt6, but after some time the content from mobile and desktop doesn’t visible and I can see only the footer section.

Also sharing the screenshot of the “Home-Mobile” page. When I click on the Home-Mobile edit with tagDiv composer option it is showing like this: https://prnt.sc/avuoKTij0t4W. I am not able to fix this issue from my end. If you need the Login credentials for the website I can share it with you. Kindly help me fix this issue.

Post count: 27744

Hello,

The problem is that you don’t have content on the mobile page -> https://i.imgur.com/QPMUcUb.png, so please create a new one, or design the mobile page.

Thank you!

Post count: 28

Hi,

Can you please create a mobile page for me? I am facing this issue for 2-3 months and have not been able to fix it from my end. I will be grateful if your team can help me to fix this.

Post count: 27744

Hi,

Are you sure that you want a mobile page? or do you want to use a mobile responsive version?

Thank you!

Post count: 28

Hi,

I want a mobile responsive version of my website. Also, it is requested that kindly remove the mobile home page which was created earlier if that is not required.

Thank You!

Post count: 27744

Hi,

Please check now.

Thank you!

Post count: 28

Hi,

Thank you for your co-operation. Let me just confirm one thing, as we have discussed you have created a mobile responsive version?

If there is no use of “home-mobile page” then Can I delete the “home-mobile page”, https://prnt.sc/tAX2LOw18iEQ

Can you kindly confirm the same?

Post count: 27744

Hello,

Yes, now is the mobile responsive version, you can delete the mobile page.

Thank you!

Post count: 28

Hi,

Thanks for clearing my doubts. Can you please add the logo in the header section, as the logo is not visible https://prnt.sc/HE37yzmQW8LM in the mobile responsive version of the website?

Thank you!

Post count: 27744

Hi,

Let me know what logo you want for the moile and where to place it.

Thank you!

Post count: 28

Hi,

I want the logo to be placed on the header section. Here is the logo https://prnt.sc/9Zsf018eoDFX

Thank you!

Post count: 27744

Hi,

I recommend creating a new logo for mobile 140 x 48px, retina logo 280 x 96px
I added the logo but you need another size for it.

Thank you!

Post count: 28

Hi,

Thank you for your support. Can you please tell me where I can add the logo so that I can change the dimension of the logo and add it later on?

Post count: 27744

Hi,

You need to edit with tagDiv Composer, select the viewport for the phone, select the logo, and change the image -> https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

Post count: 28

Hi,

Thank you for your support. As recommended by you I have created a new logo for mobile size 140 x 48px https://prnt.sc/PKEzBmDmrLTI and created a retina logo size 280 x 96px https://prnt.sc/ywO7o7WiemxY. Can you please replace the logo on the header section?

Post count: 27744

Hi,

Please upload them to the media library and I will replace them.

Thank you!

Post count: 27744

Please make sure the background is transparent.

Post count: 28

Hi,

As required, I have uploaded both the new logos for mobile size 140 x 48px and retina logo size 280 x 96px to the media library, please replace them.

Thank You!

Post count: 27744

Hello,

I change it, please check it, but please try to set a transparent background, the same as for the desktop logo.

Thank you!

Post count: 28

Hi,

As Advised by you, I have uploaded new transparent background logos for mobile size 140 x 48px and retina logo size 280 x 96px to the media library, it is requested please replace them.

Thank You!

Post count: 28

Hi,

Also, I have uploaded new transparent background logos for regular DeskTop size 250 x 150px and a new retina logo for DeskTOP size 400 x 140px to the media library, it is requested please replace them too.

Post count: 27744

Hello,

Please check now.

Thank you!

Post count: 28

Hi,

Please check the mobile logo it is still not transparent https://prnt.sc/wTynuuTZcdsH.

Please change it with the newly uploaded transparent background logo for mobile size 140 x 48px and retina logo size 280 x 96px to the media library.

Post count: 28

Hi,

Please check mobile logo is displaying too BIG in size https://prnt.sc/e2bAFV627QxB.

Post count: 27744

Hello,

You can adjust it as you want, like in this video https://www.youtube.com/watch?v=HXQQygkCCJo

Thank you!

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