TagDiv error made my website uneditable

Posted in: Newspaper
Post count: 1

Hello,

I’ve suddenly received an error saying:

Errors at columns: 1(models) : 3(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

I have no IT knowledge and I need help with fixing it. This error completely froze my tagdiv editor, I can’t do anything, nothing happens when I click in edit mode.

I’ve tried re-enabling the plugin, but nothing works. There are no other plugins enabled. I don’t want to lose days of work, please help me.

Post count: 27744

Hello,

Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin and cPanel login. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.

Thank you!

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