Hello, I’m wrtiting to you because I have some troubles whith my search engine
If you get to the search function of my site, and you try to type something, the ajax call works good
…but if you press return, or you click to show all button, the “serp” is empty
https://www.smarknews.it/?s=personal
what’s wrong in your opinion? Thank you
Hi,
Have you checked for a plugin conflict? You will have first to start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones; also, if you are using a child theme or cache plugin, deactivate them, clear all cache, and try again.
Also, please let me know what PHP version you use.
Thank you!
Hi Anamaria, thank you for your answer!
In my testing ambient, I have deactivated all the plugins except
tagDiv Cloud Library
tagDiv Composer
tagDiv Mobile Theme
tagDiv Social Counter
(these are the only plugin that I’ve installed with the theme).
Unfortunately, it’s still not working
My phpversion is 7.4
Thank you
Andrea
Hi,
Please update the PHP version to 8.0
Thank you!
hello Anamaria, thank you for your answer. I’ve updated my php to the version 8.0, but search engine still returns a blank page. It’s really strange, the main content of the page is completely absent, h1 tag too…
thank you
Hi,
I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access?
Thank you!
thank you… I’ll send you the accesses next week by email.
best regards!
