Hello,
I got in touch about 2 weeks ago regarding a conflict with the ultimate membership pro plugin. The development team from the ultimate membership pro plugin should have contacted you about this conflict about 10 days ago and I was wondering if you have a patch I could use to resolve this conflict while waiting for the general update of your theme and plugin.
Thank you,
Howard
Hello Howard!
I’m sorry, but we cannot provide support for untested plugins.
I did not hear anything from their part.
Thank you for your understanding!
Hello,
I was told by the ultimate membership pro support team that they will contact you via your email. As for support for untested plugins, can you please tell me which plugins are untested? I’m referencing a plugin conflict between the current version of the tag div composer plugin and ultimate membership pro, both of which are already in use and general distribution.
Thank you,
Howard
Hello Howard!
If they sent an email, then our developers will take care of that in the next updates.
The tested plugins are: https://prnt.sc/TU2KnoxOYoCd
Thank you!
Hello,
Just to clarify, the tagdiv developers will be working on fixing the conflict for their next update, but they cannot provide a temporary file that will act as a patch in the meantime?
If so, do you have an idea of when the next update will be?
Thank you,
Howard
Hello Howard!
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
Hello,
Thank you very much. I have sent you an email.
All the best,
Howard
