I'm receiving an error The Cloud Library Module Template set for this block is..

Posted in: Newspaper
Post count: 143

Hello. I’ve added a flex block on a tab shortcode, and I’m using an infinite scroll. The thing is, as soon as a enter that tab, i continue seeing on the front-end the error “The Cloud Library Module Template set for this block is not valid or it no longer exist”.

Direct Link – https://gamingnovato.com/game/baldurs-gate-3/?td_tc_cf65=87892

Video tab error – https://app.screencast.com/WKMULDU7IJP1X
Video page block is working – https://app.screencast.com/mFMiGjPF17ajQ

The shortcode I’m using is “Flex Block Builder”

Post count: 21065

Hello @willkar!

I’ve tested on my end, and this should work well.
Do you have any cache plugins enabled? Please recheck and let me know!

Thank you!

Post count: 143

Hello. I’ve done some more testing and this seems to be happening only when I add a flex builder inside a tab shortcode.
Note: I’ve already tested everything only with tagdiv pluging enabled, cache flushed…

Video example inside tabbed shortcode: https://gemoo.com/tools/upload-video/share/553648038893314048?codeId=M038J7ol0agwR&card=553648034673844224&origin=videolinkgenerator (the block below is the same flex builder but it’s outside the tabbed shortcode, and as you can see it works perfectly.

Post count: 21065

Hello @willkar!

Please make sure you have the latest update of the theme and plugins.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you

Thank you!

Post count: 143

Did all that. I’ll send the email as suggested. Thanks!

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