I just purchased a new license, but it still shows you have to purchase a licens

Posted in: Newspaper
Post count: 5
Post count: 21065

Hello!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Post count: 5

https://app.screencast.com/oaPKz8qt7efwc

here is screenshot, but i already but license

Post count: 5

how can i fix this, i already pay 70 dollar for this

Post count: 21065

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you

Thank you!

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